Privacy Policy

1. Who we are

Bone to Bowl is operated by Poodle Ventures, LLC ("we," "us," or "our"), a US-based company. This Privacy Policy explains how we collect, use, and protect your information when you use Bone to Bowl at bonetobowl.com.

This service is intended for users located in the United States.

2. Information we collect

We collect only what is necessary to provide the service:

• Account information: Your email address and password (stored securely via Supabase Auth) when you create an account.
• Dog profiles: Information you enter about your dog — name, breed, age, weight, activity level, health conditions, food preferences, and dietary needs.
• Kibble information: Brand name, calorie content, and guaranteed analysis percentages you enter or extract from your kibble bag.
• Pet photos (optional): Profile photos you upload for your dog. These are stored in cloud storage and associated with your account.
• Kibble label photos (optional, not stored): If you use the nutrition label photo feature, your photo is compressed and sent to Anthropic's AI for text extraction. We do not store this image after processing.
• Saved recipes: Recipes you choose to save within the app.
• Digestion logs: Stool quality ratings you log in the digestion tracker.
• Usage and analytics data: Basic information about how you use the app — such as features accessed, recipes generated, and session activity — collected automatically via PostHog to help us understand and improve the service. PostHog's privacy practices are available at posthog.com/privacy.
• Browser local storage: If you use the app as a guest without creating an account, your dog profile, saved recipes, and session state are stored in your browser's local storage on your device. This data is not transmitted to our servers and remains under your control.
• Payment data: When you subscribe, payment is processed by Stripe. Bone to Bowl does not store your credit card number, expiry date, or CVV. We receive and store only a Stripe customer identifier and subscription status to manage your account access.

3. How we use your information

We use your information solely to:

• Provide and operate the Bone to Bowl service
• Sync your dog profiles and saved recipes across devices when you are signed in
• Generate AI-powered meal plans using the information you provide about your dog
• Send you transactional and service-related emails — such as account confirmation, beta check-in messages, and subscription notifications. We do not send marketing or promotional emails to third parties, and we do not share your email address with advertisers.
• Maintain, improve, and troubleshoot the service using anonymised analytics data

4. AI-generated content and image processing

Bone to Bowl uses Claude, an AI service operated by Anthropic, PBC, to generate meal plans. When you generate a recipe, information about your dog (breed, age, weight, health conditions, food preferences) is sent to Anthropic's API to produce a response. This information is used only to generate the recipe and is subject to Anthropic's Privacy Policy.

When you use the kibble nutrition label photo feature, your photo is compressed on your device and then sent to Anthropic's API for visual text extraction. The image is used only to read the guaranteed analysis panel and is not stored by us after processing. Anthropic's handling of this image is governed by their Privacy Policy linked above.

Nutrient data is sourced from the USDA FoodData Central database, a public government resource. No personal information is sent to USDA.

5. How we store your information

Account data, dog profiles, saved recipes, and digestion logs are stored securely using Supabase, a cloud database provider based in the United States. Data is encrypted in transit and at rest. You can read Supabase's privacy practices at supabase.com/privacy.

Pet profile photos you upload are stored in Supabase Storage, also encrypted in transit and at rest, and are accessible only through your account. Kibble label photos are not stored by us — they are processed transiently and discarded.

6. Information sharing

We do not sell, rent, or share your personal information with third parties for their own purposes. We share information only with the following service providers, solely to operate the Service:

• Anthropic, PBC — to generate AI meal plans (dog profile data only, no account information) and to process kibble label photos (image only, no account information). Anthropic's Privacy Policy.
• Supabase — to store your account, app data, and pet profile photos. Supabase Privacy Policy.
• Stripe — to process subscription payments securely. Stripe Privacy Policy.
• Resend — to deliver transactional emails (account confirmation, service notifications). Your email address is shared with Resend only for the purpose of sending these emails. Resend Privacy Policy.
• PostHog — to collect anonymised usage analytics. PostHog does not receive your name, email address, or dog profile data. PostHog Privacy Policy.
• Law enforcement — if required by law or to protect the rights and safety of our users.

7. Your rights and choices

You may at any time:

• Access, update, or delete your dog profiles within the app
• Remove pet photos by contacting us — they will be deleted from cloud storage
• Delete your account by contacting us at hello@bonetobowl.com — this removes all associated data including photos within 30 days
• Decline camera or photo library access — all photo features have a manual entry alternative
• Use the app as a guest without creating an account — your data remains local to your device
• Clear your browser's local storage at any time to remove guest data stored on your device

8. California residents (CCPA)

If you are a California resident, you have the right under the California Consumer Privacy Act (CCPA) to:

• Know what personal information we collect about you and how it is used
• Request deletion of your personal information
• Opt out of the sale of your personal information — we do not sell personal information
• Non-discrimination for exercising your rights

To exercise any of these rights, contact us at hello@bonetobowl.com. We will respond within 45 days.

9. Children's privacy

Bone to Bowl is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

10. Data retention

We retain your account data and dog profiles for as long as your account is active. If you request deletion of your account, we will remove your personal information from our active systems within 30 days. Some information may be retained in secure backups for a limited period as required by law or for legitimate business purposes, after which it is permanently deleted.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new effective date. Continued use of the service after changes are posted constitutes your acceptance of the updated policy.

12. Contact us